Privacy Policy

Last Updated: June 1, 2023

Everwell Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Request a consultation or quote
  • Book travel services
  • Subscribe to our newsletter
  • Contact us with inquiries

The types of personal information we may collect include:

  • Name and contact details (email, phone, address)
  • Passport and identification information
  • Payment and billing information
  • Travel preferences and requirements
  • Emergency contact information

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage travel services
  • Process transactions and send confirmations
  • Communicate with you about your bookings
  • Respond to customer service requests
  • Send promotional materials and offers (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Travel suppliers (airlines, hotels, tour operators) to fulfill your bookings
  • Payment processors to complete transactions
  • Government authorities as required by law (e.g., customs, immigration)
  • Service providers who assist with our business operations

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Everwell Group
9821 Brookstone Drive
Charlotte, NC 28262
Phone: (704) 556-2748
Email: privacy@everwellgroup.com